Shipping Policy

At Treehouse Cyclery, we work hard to get your order to you as quickly and safely as possible. Orders are typically processed and shipped within 1–3 business days after purchase, unless otherwise noted. You’ll receive a confirmation email with tracking information as soon as your order ships.

We currently ship to the United States, Mexico, Canada, and other global destinations. Shipping rates and delivery times are calculated at checkout and may vary based on the size and weight of your order and the shipping destination. Here’s a general overview of our standard shipping rates:

United States:
Standard shipping: $7–$15 (3–7 business days)
Expedited shipping: $20–$40 (1–3 business days)

Canada & Mexico:
Standard shipping: $20–$35 (7–14 business days)
Expedited shipping: $40–$60 (3–7 business days)

Global / International:
Standard shipping: $35–$60 (10–20 business days)
Expedited shipping: $70+ (7–14 business days)

Shipping rates are calculated based on order size, weight, and destination, and final shipping costs will be shown at checkout.

For international orders outside the US, you are responsible for any customs duties, taxes, or fees imposed by your country’s regulations. Customs processing can sometimes delay delivery beyond our estimated shipping times. Treehouse Cyclery is not responsible for these delays or additional costs.

Please ensure your shipping address is accurate at the time of order. We are not responsible for lost or delayed packages due to incorrect addresses or issues with the carrier. If your order is delayed or missing, please reach out to us at hello@treehousecyclery.com and we’ll do our best to help.

We’re always working to provide the best possible shipping experience. If you have any questions about shipping, customs, or special delivery needs, please don’t hesitate to contact us.